How to Flush an AO Smith Tankless Water Heater in 5 Steps

To flush an A.O. Smith tankless water heater, turn off the power, connect a hose to the service valve, and run a descaling solution through the system.

Flushing your AO Smith tankless water heater is crucial for maintaining efficiency and preventing mineral buildup. Unlike traditional tank heaters, tankless models require descaling rather than full flushing. This guide provides detailed instructions to properly maintain your unit.

6699

6699 Tankless Water Heater Flushing Kit Includes…

【Tankless Heater Clean Kit】This cleaning kit comes with everything you need to maintain your water heating system. Helps maintain the performance and extend the life of your tankless hot water heater. Easy to follow and quickly connects to your tankless isolation valves using the supplied hoses. All you need to do is mix 1 gallon of vinegar or biodegradable cleaner with 1 gallon of water to flush the tankless water heater. ( The vinegar and biodegradable cleaning agent are not included)

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Flush AO Smith tankless water heater step by step

Why Descaling Your AO Smith Tankless Heater Matters

Mineral deposits from hard water can reduce heating efficiency by up to 25% in tankless water heaters. Descaling removes these deposits, ensuring:

  • Consistent hot water flow
  • Lower energy bills
  • Extended unit lifespan
  • Prevention of costly repairs

For homes with hard water, consider installing a water filter for your tankless system to reduce mineral accumulation.

Descale A O Smith tankless water heater regularly

How Often to Descale Your Unit

AO Smith recommends descaling frequency based on water hardness:

Water Hardness Descaling Frequency
Soft (0-3 gpg) Every 2 years
Moderate (4-7 gpg) Annually
Hard (8+ gpg) Every 6 months

Step-by-Step Descaling Process

1. Prepare Your Work Area

Gather these supplies:

  • Descaling solution (white vinegar or commercial descaler)
  • Submersible pump
  • 2 buckets
  • Hose kit
  • Adjustable wrench
  • Gloves and goggles

2. Enter Service Mode

To initiate the descaling cycle:

  1. Press and hold the Power and ▲ buttons for 5 seconds
  2. Display will show “SVC” indicating service mode
  3. Unit will automatically begin the pump sequence

3. Connect the Flushing Kit

Follow these connection steps:

  1. Turn off cold water supply valve
  2. Attach hoses to service ports
  3. Place pump in bucket with descaling solution
  4. Connect outlet hose to drain bucket

4. Run the Descaling Solution

Allow the solution to circulate for 45-60 minutes. The process:

  • Removes limescale deposits
  • Cleans heat exchanger surfaces
  • Improves heat transfer efficiency

5. Rinse and Restart

Complete the process by:

  1. Flushing with clean water for 5 minutes
  2. Disconnecting hoses
  3. Restoring water supply
  4. Pressing Power to exit service mode

Maintenance Tips Between Descaling

Extend time between descaling with these practices:

  • Install a whole-house water softener
  • Use a point-of-use water filter
  • Monitor water pressure (should be 20-80 psi)
  • Check for error codes monthly

When to Call a Professional

Contact an AO Smith certified technician if you experience:

  • Persistent error codes after descaling
  • Noticeable drop in water temperature
  • Unusual noises during operation
  • Visible leaks around connections

For complex HVAC maintenance, consider AO Smith’s professional service options or consult our guide on essential HVAC tools if you’re performing your own maintenance.

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Joye
Joye

I am a mechanical engineer and love doing research on different home and outdoor heating options. When I am not working, I love spending time with my family and friends. I also enjoy blogging about my findings and helping others to find the best heating options for their needs.