Piedmont Natural Gas does not sell water heaters; instead, they provide natural gas services and may offer rebates for energy-efficient water heaters.
Piedmont Natural Gas provides natural gas services but does not sell water heaters directly. However, they partner with manufacturers like Rinnai to offer high-efficiency tankless water heaters through their Gas Advantage program. This guide explores your options for natural gas water heaters in Piedmont’s service areas.
Piedmont Natural Gas Water Heater Options
While Piedmont doesn’t manufacture or sell water heaters, they facilitate access to premium natural gas models through their partnerships. Their Gas Advantage program features Rinnai tankless water heaters known for energy efficiency and performance.
Available Rinnai Tankless Models
| Series | Key Features | BTU Range | Warranty |
|---|---|---|---|
| High Efficiency | Budget-friendly, compact design | 120,000-199,000 | 10-year heat exchanger |
| High Efficiency Plus | Highest non-condensing output | 180,000-199,000 | 12-year heat exchanger |
| RUS Condensing | Multiple venting options | 130,000-160,000 | 12-year heat exchanger |
| Super High Efficiency Plus | Dual heat exchangers | 152,000-199,000 | 12-year heat exchanger |
Benefits of Natural Gas Water Heaters
Natural gas water heaters offer significant advantages over electric models:
- Cost 50% less to operate than electric models
- Produce 25% warmer heat than electric heat pumps
- Continue working during power outages (some models)
- Emit half the CO2 greenhouse gases of electric models
- Have longer lifespans (20+ years for tankless models)
For those considering alternatives, electric flow-through water heaters can be an option in areas without gas service.
Installation Considerations
Piedmont’s certified technicians can help with installation through their Gas Advantage program. Key factors to consider:
Location Factors
- Indoor vs outdoor installation
- Venting requirements
- Gas line accessibility
- Electrical outlet proximity
System Requirements
Tankless models may require:
- Larger gas meter or regulator
- Specific water pressure
- Proper cold water pipe size
- Electrical connections for controls
Choosing the Right Water Heater
Consider these factors when selecting a water heater:
Household Needs
- Number of bathrooms
- Simultaneous appliance use
- Large tubs or spas
- Peak demand times
Efficiency Ratings
Compare Uniform Energy Factor (UEF) ratings:
- Standard tanks: 0.58-0.62 UEF
- Tankless models: 0.81+ UEF
For smaller applications, compact bathroom water heaters might be suitable.
Financing and Support
Piedmont offers several customer benefits:
- Monthly payment plans added to gas bills
- Professional installation services
- Maintenance and repair plans
- Referrals to Gas Advantage Partners when needed
According to Piedmont’s Gas Advantage site, their tankless water heaters can provide significant energy savings while delivering endless hot water.
